Source Support Services
Employment Opportunities
Positions Currently Available

Title:
Sales Account Manager

Skills:
Knowledge of IT Industry and Channel Sales, Superb Communication Skills, C-Level selling experience, Organizational Prowess, Fluent MS Office Knowledge

Job Description:
Source Support Services, Inc. is offering an excellent career opportunity for the right individual. As a technical service company, we have many partners who manufacture cutting edge, high performance equipment. These manufacturers rely on Source Support Services' team of technical professionals to supply the service arm for their organizations. If you have a clear understanding of channel sales, solid grasp of the technology industry, great organizational skills, C-Level selling experience and an unwavering want to succeed, you may be the right fit for our company. Essential Duties and Responsibilities include finding and generating new leads and sales opportunities for Source Support Services in specified sales territories, aggressive daily cold calls to continually grow new customer base, maintaining relationships with our existing accounts, provide detailed monthly and weekly forecast as well as strategic growth plans for your region and accounts, and work closely with our existing sales team as well as operations teams to maximize our overall selling efficiencies and utilizing these resources when needed.

Education:
BS/BA or equivalent in technical and or business discipline is preferred.

Experience:
Proven sales and/or sales management in IT related fields, excellent communication skills, excellent computer skills and the ability to work in matrix management system. Please submit resume along with salary history to:

Travel: 50%

Telecommute: No


Title:
Help Desk Technician

Skills:
A technical background with experience working on hardware of vertical servers is a must. Experience within the help desk industry is a plus. Please see job description for additional requirements.

Job Description:
Source Support Services, a leader in hardware support in the commercial market, is seeking a qualified candidate for our Help Desk in Duluth, GA. Working for our customer/clients, the technician will be responsible for working service calls from a call queue, contacting the end-user, and follow problem determination steps to either resolve the problem or build an action plan for an on-site technician to go on-site and repair the system while meeting customer service level requirements. This position will work in eight hour shifts and be able to manage several calls simultaneously. Qualified candidates must have excellent communication, documentation and team work skills. Required is experience in hardware repair of servers, rack mount, and blade servers, Basic Network Operating System Skills, Knowledge of Clustering Solutions, and MS Operating Systems are preferred. Linux is a plus. Please submit resume and salary history to:

Travel: No

Telecommute: No


If you are interested in becoming one of our global onsite support technicians, please see the section.